Refund policy
At Verdure, we accept returns of unopened products within 30 days of the delivery date.
Please note the following conditions:
- Custom saunas are non-returnable.
- Returned items must be in their original packaging.
- Assembled or used units cannot be returned.
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Refunds are subject to:
- Original shipping charges
- Return shipping costs
- A 25% restocking fee
- Refunds will be processed after inspection to confirm all components are included and the product is in good condition.
If you have questions about a return, please contact our customer support team at support@verduresaunas.com