Refund policy

At Verdure, we accept returns of unopened products within 30 days of the delivery date.

Please note the following conditions:

  • Custom saunas are non-returnable.
  • Returned items must be in their original packaging.
  • Assembled or used units cannot be returned.
  • Refunds are subject to:
    • Original shipping charges
    • Return shipping costs
    • A 25% restocking fee
  • Refunds will be processed after inspection to confirm all components are included and the product is in good condition.

If you have questions about a return, please contact our customer support team at support@verduresaunas.com